Guarantee and Warranty Policies

PRODUCT WARRANTY:
Every product sold by National Tool Warehouse is warranted to be free from defects in material and workmanship under normal use and service for a period of 90 days from the date of purchase. Many of the products that we sell carry a manufacturer's warranty that extends beyond this 90-day period.

Our warranty does not cover any product or part, which has been subjected to misuse, negligence, or accident, nor does it cover any product that is used for any purposes other than that for which it is intended as stated in the specific manufacturer's product information. Any merchandise returned under the warranty must be complete and it its original packaging.

SATISFACTION GUARANTEE:
National Tool Warehouse guarantees your complete satisfaction! If after receiving and inspecting your purchase you are not totally satisfied, simply return the merchandise to us within 30 days of receipt, shipping prepaid, for a full refund of your item's purchase price less freight. There is no restocking charge, unless it is a special order item that is not in one of our warehouses.  Delivery charges are not refundable. The returned merchandise must be new, complete, and in it's original packaging. We cannot issue a credit or refund for any product which is returned to us that has been used or altered, or has any missing parts or packaging.
 

Privacy

We respect your privacy, so we will never

exchange, sell, or give away to any third party any information

about you.

All information collected on our

website is done through a very secure encrypted system.

Disclaimer

While we make every effort to ensure the accuracy of the information contained on our website, errors, inaccuracies, or omissions may occur.  National Tool Warehouse reserves the right to make adjustments to correct such information. We also reserve the right to limit quantities on certain products. National Tool Warehouse reserves the right to refuse or cancel any order on which the product price is found to be incorrect.  If a credit card has already been charged for the order, National Tool Warehouse will issue a credit to the card for the amount charged.

Copyright

Product names used throughout our web site are owned by individual manufacturers and most of the names are either trademarks or registered trademarks of their respective holders. National Tool Warehouse and NationalToolWarehouse.com are trademarks of Label Industries, Inc., d/b/a National Tool Warehouse. © 2006, Label Industries Inc., All rights reserved.